Santa Margarita Ford - Rancho Santa Margarita, California

About Santa Margarita Ford

Located at 30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688, United States, Santa Margarita Ford stands out as a comprehensive automotive hub. With a phone number 949-459-6800 readily available, potential customers can easily reach out for inquiries or assistance.

Key Services and Specialties

Santa Margarita Ford is more than just a Ford dealership; it's a one-stop shop for all automotive needs. Their specialties include being a Ford dealer, offering services such as auto repair, car leasing, truck sales, used car and truck dealerships. The diversity in their services ensures they cater to various customer requirements, whether you're looking for a brand-new Ford or need repairs for your current vehicle.

Accessibility and Convenience

Understanding the diverse needs of their clientele, Santa Margarita Ford has made significant efforts to ensure accessibility and convenience. The facility offers wheelchair-accessible seating, an accessible entrance, and a wheelchair-accessible parking lot. For those who prefer shopping online or need their vehicle serviced, they provide delivery, in-store shopping, and a range of payment options including checks, credit cards, debit cards, and even NFC mobile payments. Additionally, they boast a complimentary free parking lot and free street parking, making the visit hassle-free.

Customer Experience

The positive feedback from customers speaks volumes about the quality of service offered at Santa Margarita Ford. With an impressive average opinion rating of 4.7/5 on Google My Business, it's clear that their commitment to customer satisfaction is recognized and appreciated. Testimonials like, "As a person knows car buying can be a very stressful situation. Santa Margarita Ford staff and especially sales consultant, Matthew Dobyns made my experience stress-free," highlight the exceptional service provided by the staff, particularly Matthew Dobyns, who is praised for his knowledge, courtesy, and ability to listen to concerns.

Getting in Touch

For those interested in exploring the wide range of services or simply needing advice on vehicle purchases, visiting santamargaritaford.com is highly recommended. Here, you can find more detailed information about their offerings, read reviews, and even schedule a visit or service appointment online. Given the exceptional reviews and the company's commitment to making the automotive experience as smooth as possible, Santa Margarita Ford is undoubtedly a go-to destination for all your vehicle needs. Don't hesitate to contact them through their website or call them directly to start your journey towards owning your dream car.

👍 Reviews of Santa Margarita Ford

Russ B.

5/5

As a person knows car buying can be a very stressful situation. Santa Margarita Ford staff and especially sales consultant, Matthew Dobyns made my experience stress-free. Matthew answered all of my questions, listen to my concerns and was very knowledgeable and courteous. I will definitely tell my friends to go to Santa Margarita Ford if they’re looking for a new vehicle.

Kelly R. S.

5/5

This was my first time dealing with Santa Margarita Ford. One reason, it's 54 miles away from my home. The way I found them was through Car Gurus site. I was looking for specific vehicle, 2024 Ford Bronco Wildtrak Shadow Black. Guess who was the first dealer to follow up with me...SMF. They had the exact vehicle I wanted! Plus, it was a couple of thousand dollars cheaper than 3 other dealers that showed up on the CG site. I drove out there on a Wednesday (1hr/10min) and from the time I walked up to the door, someone was there to greet me and grabbed the keys to drive the vehicle. I had not even met the salesperson yet. Once I met the salesperson, Robbie in Fleet Sales, everything went smoothly. He got all my info and even said that if I did not want to come back right away I could sign via docusign and come back when I want to pick up the vehicle. Even before I signed anything or paid, he said, "Shake my hand, this Bronco is yours." He made me feel like I made the right decision. I even got another $1000 off from a cash bonus! I was so happy with the way everything was handled that I could not wait to come back the next day (Thursday) to pay and pick it up. Financing was just as easy. Everything was ready and you basically signed on a tablet that had all the tabs set up for you can directed you to the next pages. I was there maybe half of an hour. There was no pressure to buy warranty or add ons. I did get a paint protection for a good price. Finally, I was handed my keys and it was washed and waiting for me right under the carport by the door ready to roll. I have nothing but great things to say about this dealership. Thanks again for the amazing experience. Yeah, it was worth the long drive...

Paul H.

5/5

Supplied list of concerns to Sal Preciado my go to service advisor, he took care of everything on my list including a noting rattle in my dash.
As well the rental/loaner car advisor was very supportive in getting me a loaner so I wouldn’t be unconvinced trying to find a rental car

Elliot L.

4/5

Great experience for the most part. Little feedback, the power steering assist feature went out with less than 4 days of ownership. Had to bring the truck to another dealer to diagnose, called RSM Ford and no one called me back after leaving a VM for sales.

Jason S.

5/5

First time using pick up and delivery service at Santa Margarita Ford. The communication was incredible. Service advisor Jorge was top shelf. I own three Ford’s and a Lincoln. This is my go to service department moving forward for all my friends and family. I wish all car dealerships were as customer centric as these folks. They just get it!

Scott W.

5/5

I've been thinking about going electric for a few years. After owning half a dozen Audis and Beemers, I wasn't thinking seriously about American cars other than Tesla. When a friend showed me his new Ford Mach E, it was a revelation. I was impressed with its appearance and features, and SM Ford made me a deal involving a good trade-in, great discounts and 0% financing (I wasn't even looking at financing but at 0% why not?). So I took the plunge. I previously had the garage wired for a 240 volt hook-up, so now I just need to get a receptacle installed. The car comes with a portable charger, although I may get a wall charger in addition. Eric White and the team were helpful, courteous and transparent, and the process was about as painless as buying a car could ever be.

Jeff O.

5/5

Bryan Richardson was awesome. No B.S.. No up-selling. No ridiculous dealer add-ons. Got the Truck I wanted at a fair price. Agreed on the price, finance and that was it. Best dealership experience I've had.

Molly E.

5/5

The crew at RSM Ford Fleet repair do a great job getting my mobile grooming van back on the road again quickly and running smoothly… they have gotten me out of a pinch on several occasions and I appreciate all their hard work over there. I would highly recommend them for service vehicle maintenance and repair work.