Santa Barbara Gymnastic Club - Santa Barbara, California

Rob S.

Wonderful facility, the only one of its kind in Santa Barbara area. After reading several reviews on here, there seems to be a common gripe about the website, Billing, and maybe having some younger / newer coaches. I feel like it’s up to you the parents to get as involved as possible if you have high expectations. If your child requires extra attention, then participate in the class, stay by their side, or get private lessons. As far as Billing goes, get clarification on how it works. All gyms and membership facilities have a fine print that you want to be as educated as possible about before committing to automatic payments. So giving this business such low reviews based off of that single experience doesn’t really speak to the net positive this business has on the community. I think if you’re looking for individualized coaching, then you have to pay for private lessons. And coaches are young because it’s a hard job to do, personally I’m grateful that they have as many as they do. We’ve only had good experiences here and we know families who have also had positive experiences here. I’m sure there could be some business end or customer service improvements, but so far our family is happy with their service and what they provide. Thanks!

Aurielle W.

This company does not care for the well-being of the children, especially those with difficulties or special needs and only care about their profit. Their staff is young, inexperienced and don’t have basic child development training. On top of their Summer camps being too large and overwhelming. My son had an episode, was not checked in with (I watched) and he wanted to leave within the first hour on the first day, we tried again the second day and I return from my car to find him all alone screaming and crying at the gate. He has never acted like this at camps before. We left and did not return the rest of the week. I emailed explaining the situation, as it was a unique situation that fell outside of their cancellation policy, requesting a credit to be applied to a smaller class. After months of going back and forth, I was told giving us a full credit would “put our business at a loss”. They simply cannot see the bigger long term picture of good customer service with returning clientele. After speaking out about my experience, I have received several messages from other parents sharing their negative experiences.

Alec W.

After traveling to Santa Barbara with a few friends I came across the gyms "Open Gym" time and decided to give it a try. I couldn't have been more pleased with the staff, management, and even the new owner of the gym. They treated me so well and even helped me get over my fear of backflips by walking me through the move step by step until I finally got it! They created a fun, safe, and friendly environment for everyone! I can't wait to go back! 10/10 would recommend!

Gretch M.

Lots of varying reviews on here. Personally, my daughter likes the gym, son starting soon. Her coaches are nice, and pretty helpful. Front staff is nice.

Downsides, their website is pretty pointless as far as your parent portal goes. You can look up classes and such but to add, change, do anything at all you have to email them every single time. They get back to you pretty much whenever they want sometimes they are super on it, sometimes you get no reply. If you call they will tell you to email them LOL! It's a lot of pointless circles, why have the online portal that lets you click around but not actually change anything. Apart from that kids aren't complaining, so it works.

Katie B.

My children have attended this gym for many years. They compete with the team and love their coaches and the gym. I have nothing but good things to say about the coaches and the gym in general. I would not have my kids at a place up to 12 hours a week if I did not think it was a great place. They offer great winter and summer camps. My kids love to participate in the parades and show off the skills they have been working hard on. This is a business that has been open for 30+ years so clearly they are doing something right. I will continue to send my kids here and will do so with complete confidence that they are in a great gymnastics club!

Michelle M.

My both kids go to the gym and they love it! They always have so much fun and they like their instructors very much. It is an amazing place for challenge and personal grow! Besides this birthday parties there are amazing, all kids had a great time!

Daniela M.

After months trying to enrol my daughter they never got back to me and when they did i wanted to cancle the trail and they still charged my card months after. 3 months later they charge me without my daughter even going one time i asked for a refound and they did not want to give me refouns. I did bot sign no argreement and they still charged me. Worst service ever and they job at teaching kids is not good. Dont take your kid here.

Malin G.

My kids (age 4 and 7) have just finished up two weeks of camp and loved every minute! They are begging to go to more classes and camps!
My 7 year old boy loved the trampoline and is looking to continue with a class in the fall. There are some WONDERFUL male coaches (Sam and Graham) that my son loved.
My 4 year old daughter was a bit more hesitant, as this was her first camp experience, but the coaches were great and made her feel comfortable very quickly. There were also some very nice older "team" girls who helped her as well.
We are so lucky to have found this business!