Provident Credit Union (Redwood Shores Community Branch)

Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065.
Phone: 6505917845.
Website: providentcu.org
Specialties: Credit union, ATM, Bank, Financial consultant, Financial institution, Mortgage lender.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot, Cash advance.
Opinions: This company has 15 reviews on Google My Business.
Average opinion: 3.4/5.

Location of Provident Credit Union (Redwood Shores Community Branch)

Provident Credit Union (Redwood Shores Community Branch) 210 Redwood Shores Pkwy, Redwood City, CA 94065

Open Hours of Provident Credit Union (Redwood Shores Community Branch)

Open today until 18:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–18:00
  • Saturday: 09:00–14:00
  • Sunday: Closed

Provident Credit Union: Redwood Shores Community Branch

Provident Credit Union, established in 1950, is a not-for-profit financial cooperative that has been serving its members for over seven decades. The Redwood Shores Community Branch, located at 210 Redwood Shores Parkway, Redwood City, CA 94065, is one of the many branches that Provident Credit Union operates to provide personalized service and excellent rates to its member-owners.

Main Services

  • Checking Accounts: Provident Credit Union offers a variety of checking accounts to suit different financial needs, including Kasasa Cash, Kasasa Saver, and Provident Select Checking.
  • Savings Accounts: They provide competitive savings accounts such as Share Savings, Money Market, and Certificates of Deposit (CDs) with various terms.
  • Loans: The credit union offers mortgage loans, auto loans, equity loans, and HELOC, along with personal loans and credit cards.
  • Investing and Retirement: Provident Credit Union helps members plan for their future with IRAs, mutual funds, and annuities.
  • Online Banking: Members can enjoy convenient online banking services, including bill pay, transfers, and mobile banking.
  • Insurance: The credit union provides auto, home, and life insurance options through CUNA Mutual Group.
  • Health Savings Accounts (HSAs): Provident Credit Union offers HSAs for members to save for qualified medical expenses.

Location and Access

The Redwood Shores Community Branch is situated in the heart of Redwood City, near the intersection of Highway 101 and Highway 84. It is easily accessible from various points in the San Francisco Peninsula, including Menlo Park, Atherton, and Belmont. The branch is located in the Redwood Shores business park, close to several other businesses and restaurants.

Public transportation is available via the SamTrans bus system, with multiple bus lines stopping near the branch. The nearest light rail station is the Redwood City Caltrain Station, approximately 2.5 miles away. Additionally, the branch offers ample free parking for members and visitors.

Featured Characteristics

  • Wheelchair Accessibility: The Redwood Shores Community Branch is wheelchair accessible, with a designated entrance and parking lot for individuals with disabilities.
  • ATM: The branch has an ATM on-site, providing members with 24/7 access to their funds.
  • Cash Advance: Members can obtain cash advances on their loans or lines of credit at the branch.
  • Financial Consultants: Provident Credit Union offers personalized financial consulting services to help members make informed decisions about their finances.
  • Community Involvement: As a not-for-profit credit union, Provident is committed to giving back to the community. The Redwood Shores branch actively participates in local events and initiatives.

Practical Information

  • Phone Number: 650-591-7845
  • Website: providentcu.org
  • Branch Manager: The current branch manager is Kuang Hsu.
  • Member Reviews and Positive Aspects

    The Redwood Shores Community Branch has an average rating of 3.4/5 on Google My Business, with 15 reviews. Positive aspects highlighted by members include:

    • Personalized service and friendly staff
    • Competitive rates and fees compared to traditional banks
    • Convenient location and easy access
    • Free parking lot
    • Access to a wide range of financial services and products
    • The credit union's commitment to the community and local events

    One member praised the branch, stating, "I've been a member for over 25 years and have always received excellent service." Another member appreciated the branch's involvement in the community, mentioning, "They sponsor many local events and charities, which is fantastic."

    While some members had concerns about changes to rewards programs and rates, the overall sentiment is positive, with many members valuing Provident Credit Union's personalized service and community focus.

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    Reviews of Provident Credit Union (Redwood Shores Community Branch)

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Gaiane V.
    4/5

    I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    JM D.
    3/5

    This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    OX O.
    1/5

    Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0 They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do If you leave complain - nothing happens You’re on your own!

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Jeff N.
    1/5

    They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Wissam H.
    5/5

    I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    abdulwali Y.
    1/5

    Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    shiva B.
    5/5

    I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Michael H.
    1/5

    Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    T C.
    5/5

    Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence. Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit. Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service . This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Gaiane V.
    4/5

    I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    JM D.
    3/5

    This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    OX O.
    1/5

    Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0 They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do If you leave complain - nothing happens You’re on your own!

    Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California
    Jeff N.
    1/5

    They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

    Category: California

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