LA Fitness - Norwalk, California

Antonio M.

Positives: for the most part they maintain equipment up and running

Not so positives: they are cheap, no lights on 40% of gym...bad leadership/management; time is precious for some of us, they do not enforce rules/common sense; weights scattered everywhere, jerks dropping weights, potentially damaging equipment; ignorant people shouting foul language...rude and unconsiderate people chilling on their phone watching movies while people waiting on equipment/weights. I absolutely do not recommend this gym.

L

I like LA Fitness; I also have other memberships. I would like to visit the Norwalk location more often because it is less crowded. However, I now understand why the Norwalk gym lacks, they don't provide a sauna or steam room. Also, they have great instructors, but they hold classes in the basketball court. That really sucks because there are no mirrors to check posture. The microphone also echoes in that type of room, making the instructors difficult to understand. Therefore, there are no mirrors, and the sound system is poor.

Laura H.

I really love coming to this gym! It’s always so clean and tidy, and the staff is always friendly and helpful. There are plenty of machines so if you do come during peak hours you don’t typically have to wait too long to use a machine. I really appreciate the warm welcome the staff gives when you walk in through the door, and that the locker room, restrooms, and showers are always very clean!

Kathryn L.

This location th employees r so rude.

Go to another Esporta or LA Fitness as this one is a major disappointment. There r no saunas or whirlpools at this location. Every member I talk to complains of this.

The weight machines are very limited and disorganized. Other locations have a wide variety of equipment and are very organized so you know which location to go tonight away. Here you have to wander around until you find the machine you want.

There is only one disabled shower in the women's locker room and nodisabled ppl r always using it. So if you truly need this one good luck.

They do have a sitting area so you can watch TV while u wit which is a waste of space. Use this area for more machines or saunas.

They have a basketball court but I have only observed 1 person using it. Once again use it for machines or sauna and whirlpool.

Parking is limited as so many businesses share this parking lot. Very difficult exitingand entering facility as it is on 2 busy streets.

There r many separate rooms for different things and some of them aren't workout related.waste of space. Once again saunas or whirlpool.

Bogdan V.

I really like the view of this gym, very modern and all in bright colors. People of different ages, was there at noon time so it wasn’t too crowded.
There only thing I was missing was the heat sauna.
Besides that, great experience 👍🏼

Ace S.

Edit on Dec 4 2023: This gym has made a COMPLETE turnaround since my post & is under great management & staff. When the water ran cold here, I notified the ones in charge & they had that fixed the following morning. Amazing work! 👏🏾

Only gripe now is they could use better cleaning in the evening. The OG clearner in the morning is the BEST & there's not a single dirty spot but they need a couple more janitors like him, even though they're not easy to find.

Edit around 2022: This USED to be a great gym. I stopped coming here for a good 6 months & when I came back, so much has changed. A lot of the great staff members have left & with so much turnover, as well as a few negative interactions I've had with some workers here, I'm convinced it's the worst staff I've experienced so far at an LA fitness location. The quality of the gym has decreased as well:

They have two broken water fill machines (one in the swimming pool room, the other on the left, next to the basketball court) that haven't been fixed for MONTHS despite notifying the manager about it.

They put a back workout mechanism (See pictures) in an inconvenient location to pull weights in & out because of a reinforcement beam in the middle (a problem that can be easily fixed by swapping places with the other back mechanism next to it, which wouldn't have that issue (told a sales rep about this).

Not to mention a young service desk worker who couldn't get her eyes off her phone for 10 seconds to realize I stepped out the gym just to get my basketball out my car but found it to be a convenient excuse to accuse me of not scanning as she was "there all day & hasn't seen me walking in at all" after I've been here for two hours.

I told her that I've been here & if she isn't sure, to find the operations manager & instead she sent a sales rep who "acted" as the operations manager, only to show aggression towards me & an ultimatum to "either walk all the way back to the front desk & scan or leave." Didn't even have the decency to consult with the actual operations manager before playing bodyguard to make sure I left.

They don't care about the people who workout here. They got no respect or the best interest for anything or anyone other than getting your John Hancock & collecting their paycheck. I'm really fed up with this place.

This gym had two op manager turnarounds and since they left, it hasn't been the same since. A damn shame really, since I enjoyed the environment this place once had. It was special. They were supposed to go 24/7 before covid but they don't have any excuse now since both Crunch & Planet Fitness have been doing it since last year.

Might just let my membership run out with them, I no longer see any benefits on being with LA/Esporta fitness anymore.

Original (around 01/2020):

No sauna but it's my favorite spot.

Heard rumors from a few workers that all Esporta clubs were supposed to go 24/7 before Co-Vid struck. Hope corporate revisits that idea since Planet Fitness & Crunch already have spots that are open 24/7.

Jimmy M.

Place was ok. All dumbbells are scattered. You can't even find the set. It's very busy so choose a time that your not wanting to wait so much on the equipment. Staff can do a better job at arranging dumbbell rack better

Kiran M.

The only problem with this gym are those ceiling fans , blowing so much air on top of peoples sweaty heads and making them sick, they should lower the speed to the minimum or turn them off completely .