Higher Level - Seaside, California

Aaron A.

The customer service at higher level is exceptional! The staff is knowledgeable, approachable, and genuinely eager to help. They took the time to understand my needs and made thoughtful recommendations without any pressure. I appreciated their professionalism and friendly attitude, which made the experience smooth and enjoyable. Whether you’re a first-timer or an experienced user, their team ensures you feel comfortable and confident in your choices. Highly recommend!

A D.

Shout out to Danny who recommended the perfect gummy for my needs. Maintained professionalism while easy to talk to. Knowledgeable about the products set before him. I highly suggest going to this spot in Seaside for whatever you may need.

Gustavo B.

This is the best place to get your stuff. They are very friendly and helpful, and if you don't know what you want, they have very good recommendations. The flowers are all premium-like quality, and they always have a lot of different strains.

I only had a negative experience with the girl who was selling. She was very negative overall. But I have never seen her again, so I think she is gone.

Daniela C.

I had an absolutely terrible experience at this dispensary and I won’t be coming back. From the moment I walked in, I was met with nothing but disrespect and complete disregard for basic customer service.

When I entered the lobby, the person at the front desk was glued to his phone, completely ignoring me. No greeting, no acknowledgment—nothing. I stood there at the counter, waiting patiently, giving him every opportunity to do his job, but he just kept texting and typing away for minutes while I stood there feeling invisible.

Finally since he clearly had no interest in doing his job, I started walking toward the door to enter the dispensary. That’s when he finally decided to acknowledge my presence. But even then, he barely looked up from his phone as he lazily attempted to check me in.

I placed my ID on the counter in front of him, and instead of simply picking it up, he asked, “Can I have your ID?” I calmly gestured to it and said, “It’s right here.” He rolled his eyes, looked up at me for a split second, then held out his hand, expecting me to hand it to him directly—even though it was already right in front of him. The entire time, he was still on his phone.

Then, as if he hadn’t already wasted enough of my time, he said, “Yeah, this is going to take a while since you’re a first-time customer.” At that point, his blatant disrespect was too much. I immediately cut him off and said, “You know what? Can I have my ID back? Thank you.” And I walked out.

I refuse to give my business to a place that has employees who can’t even be bothered to look up from their phones to do the bare minimum. Customer service isn’t just about doing the job—it’s about basic human decency. If you want to feel ignored and disrespected, this is the place for you. Otherwise, I’d suggest taking your money somewhere that actually values its customers.

Marc _. C.

Been a customer here for years and have sadly watched it become a business I cannot depend on. It'd be nice if there was a larger selection of options. The fact they carry no tinctures means our relationship has come to its end.

Suicide R. D.

Absolutely love this dispensary! The staff is always super friendly, knowledgeable, and ready to help with any questions. The selection is top-notch with a great variety of strains and products to choose from. The quality is consistently excellent, and the prices are reasonable. I also appreciate how clean and welcoming the store is every time I visit. Definitely my go-to spot for all my needs!

Kevin D.

Love this place. Friendly staff, great prices, and monthly deals. I drive past closer dispensaries to go here.

Devante R.

Was a great experience, wasn't sure who helped me but they helped me get what I needed and under my budget. 5 stars.