Hendrick Health - Abilene, Texas

Honduras Traveler

I have strong reasons to believe this hospital is double charging its patients.

A while back I got sent to get a holter monitor in me. It tooks 5 minutes and then they told me to not even return it to the hospital, they instead told me to ship it to some address in another state. That company then analyzed the results and sent the report back and charged for their services which we paid.

Then, the hospital had the gall to charge us for the same services and billed it to my insurance with the most generic comments on the bill. When I called and complained they told me their analysis was with my health records and I had to pick them up in person. I went in person to see what analysis they had done to charge for their services and all I found in my health records was the same one the out is state company had charged me for.

So yes, really, this hospital just decided to bill me for services they did not perform. It was clear to me that after complaining they wouldn’t withdraw the in my opinion fraudulent bill and they would probably send it to collections. Because I’m an honest citizen I was forced to pay due to avoid this outcome. I felt used and scammed.

Sandy Hernandez

I had knee replacement surgery and they have been taking care of me unbelievably. I feel like I am with family with all the real love and care I feel. Thank you all so much, you made a drastic experience into a much better unbelievable one. Started off with Dr. Vann praying for me and then the Recovery room nurse Holly was amazing, so very caring. My floor nurses Katy (day) & Sherwin (night) are wonderful. ❤️ I thought this experience was going to be a horrid one and I’m happy to say that Hendrick Medical Center and the hospital staff made it a pleasant one. ❤️

Meanchey Abi

Hendricks always take good care of our family. We truly appreciate for all the hard work and the dedicated staffs day in, day out. One of the toughest profession that dealing with people in their not so much nice moods.

Michelle My Belle

Unprofessional. Disrespectful. Rude. Incompetent staff and doctors. Sadly this is all you have in this town. Best nurses that took care of my dad... BRITTNEY, CHERRY, KARI!

Mandi

We just moved to Abilene. I brought my mom in here yesterday morning due to her dropping something on her foot. They were fast, and kind. The nurse Morgan was so sweet and the nurse practitioner that seen my mom, her name was Jessica, she was also sweet and professional and they treated my mom with respect.

Bep Whi

For being Hendricks it's not too bad... The wound care is pretty on point...

Danie Mcg

Dr in the ER is an awful person. I went into the ER barely able to walk and in excruciating pain. I was hoping to get an MRI of my back. All he did was explain to me that they can't give pain meds for the back in the ER, mind u I said NOTHING about pain medicine. He didn't even examine me. Gave me a couple pills and discharged me. He was extremely rude. I have never been treated so badly. I'm still barely able to walk and in extreme pain. I went to the ER hoping for an MRI because I can't afford it otherwise. This hospital has no compassion or care for patients in real need of care, they should be ashamed of the way Dr Sorensen treats patients counting on him to help them.

Pamela Vincent

My mother had a accident and had to go there she's doing good because they care about their patients there