FedEx Freight

Address: 174 Fedex Dr, Pocono Summit, PA 18346, United States.
Phone: 8003407964.
Website: local.fedex.com
Specialties: Trucking company, Freight forwarding service, Logistics service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required.
Opinions: This company has 124 reviews on Google My Business.
Average opinion: 4/5.

Location of FedEx Freight

FedEx Freight 174 Fedex Dr, Pocono Summit, PA 18346, United States
Contact

Introduction to FedEx Freight

FedEx Freight is a leading provider of trucking and logistics services in the United States. With its extensive network of routes and facilities, the company offers a wide range of services to businesses and individuals alike. In this article, we will delve into the world of FedEx Freight, exploring its main services, location and access, featured characteristics, practical information, and what customers have to say about their experience with the company.

Main Services

  • Trucking Company: FedEx Freight provides a comprehensive trucking service, including full truckload (FTL) and less-than-truckload (LTL) freight transportation. The company's experienced drivers and state-of-the-art equipment ensure that shipments are delivered on time and in good condition.
  • Freight Forwarding Service: FedEx Freight's freight forwarding service involves coordinating the movement of goods on behalf of customers. The company's team of experts will handle all aspects of the shipping process, from customs clearance to delivery.
  • Logistics Service: FedEx Freight's logistics service provides a range of solutions for businesses and individuals, including warehousing, distribution, and supply chain management. The company's logistics experts will work with customers to create customized solutions that meet their unique needs.
  • Specialized Services: FedEx Freight offers a range of specialized services, including refrigerated transportation, oversized load transportation, and hazardous materials transportation. The company's experienced team will handle even the most complex and sensitive shipments.
  • International Services: FedEx Freight provides international shipping services, including air and ocean freight transportation. The company's team of experts will handle all aspects of the shipping process, from customs clearance to delivery.

Location and Access

FedEx Freight is located at 174 FedEx Dr, Pocono Summit, PA 18346, United States. The company's facility is easily accessible by car, with ample parking available for customers. The building itself is wheelchair-accessible, with a wheelchair-accessible entrance and car park. Customers are required to make an appointment prior to visiting the facility. The company's location in Pocono Summit, Pennsylvania, provides easy access to major highways and interstates, making it an ideal location for businesses and individuals with shipping needs. The surrounding area is also home to a range of other businesses and services, including restaurants, shops, and healthcare facilities.

Featured Characteristics

  • Wheelchair-Accessible Car Park: FedEx Freight's facility has an ample wheelchair-accessible car park, providing easy access for customers with mobility needs.
  • Wheelchair-Accessible Entrance: The company's facility has a wheelchair-accessible entrance, ensuring that all customers can easily enter the building.
  • Appointment Required: FedEx Freight requires customers to make an appointment prior to visiting the facility, ensuring that customers can plan their visit and avoid any delays.
  • State-of-the-Art Equipment: FedEx Freight's fleet of trucks and equipment is state-of-the-art, ensuring that shipments are transported efficiently and safely.
  • Experienced Drivers: FedEx Freight's drivers are experienced and trained, ensuring that shipments are delivered on time and in good condition.
  • Customized Solutions: FedEx Freight's logistics experts will work with customers to create customized solutions that meet their unique needs.

Practical Information

* Address: 174 FedEx Dr, Pocono Summit, PA 18346, United States * Phone: 800-340-7964 * Website: local.fedex.com * Hours of Operation: Monday - Friday, 8am - 5pm * Appointment Required: Yes * Wheelchair-Accessible Car Park: Yes * Wheelchair-Accessible Entrance: Yes

Customer Reviews

FedEx Freight has received an average rating of 4/5 stars on Google My Business, based on 124 reviews. Customers have praised the company's friendly and helpful staff, efficient and reliable transportation services, and commitment to customer satisfaction. Some of the positive aspects mentioned in reviews include: * "I was impressed by the professionalism and courtesy of the staff at FedEx Freight. They were knowledgeable and helpful, and made the shipping process easy and stress-free." (5/5 stars) * "FedEx Freight's trucking services are top-notch. My shipment was delivered on time and in good condition, and the driver was friendly and courteous." (5/5 stars) * "I was surprised by the level of service I received from FedEx Freight. They were responsive to my needs and went above and beyond to ensure that my shipment was delivered safely and efficiently." (5/5 stars) Overall, FedEx Freight has established itself as a reliable and trustworthy provider of trucking and logistics services. With its extensive network of routes and facilities, state-of-the-art equipment, and experienced drivers, the company is well-equipped to handle even the most complex and sensitive shipments.

More businesses in Pocono Summit

Reviews of FedEx Freight

FedEx Freight - Pocono Summit, Pennsylvania
Cortnee’s C.
1/5

Our company placed a stock order Thursday, August 8 2024 and selected shipping through Fed EX. We were supposed to receive our order Tuesday, August 13 2024, however it was delayed a day due to weather which was understandable, but on Wednesday August 14 2024 which is when our order's expected delivery date was as of Tuesday night, FED EX decided I need an appointment for them to deliver my order. When I called to tell them no such delivery request was made and appointments were not necessary because we are a business and are open 6 days a week, they told me they did that because they couldn't fit my order on their truck. After voicing our displeasure and requesting the order be delivered we were told if we wanted it on time we would have to drive to their warehouse and pick up our own order. As a result we have contacted our supplier and informed them that following this delivery, they are no longer permitted to ship our orders with Fed EX anymore, RL Carriers will now be our supplier's shipping option to us.

FedEx Freight - Pocono Summit, Pennsylvania
Isabella K.
4/5

Nice people in the dispatch office. Stayed overnight while they unloaded this morning. It was empty before the time quoted me. Lot was pretty well cleaned of snow.

FedEx Freight - Pocono Summit, Pennsylvania
Lorna M.
1/5

We have never had a problem until the past 2 months. Trucks have delivered but have destroyed our driveway. One truck (Amazon) hit a side rock, it tore the tire and we had a truck stuck on our driveway for 3 hours. Another truck hit rocks that are protecting our well pump. We put a sign, no trucks past this point. Only FEDEX deliveries now leave our packages (when they’re the right recipient) at the BASE of our driveway where anyone can help themselves. These are not heavy packages and as elderly people, we cannot go up and down the driveway with a package. We had to ask for help from a neighbor. I have called and complained and it seems nothing is being done. So I will resort to this post. the sign says no delivery trucks beyond the sign but it does not say no deliveries. I know you have weight standards for delivery people and they should be perfectly capable of doing this correctly. UPDATE: July 1 delivery left at base of driveway AGAIN! Complaint made to headquarters.

FedEx Freight - Pocono Summit, Pennsylvania
Satpreet S.
1/5

My appointment 7:30pm and i am come 5:00pm and check out 12:30am overall 8 hours

FedEx Freight - Pocono Summit, Pennsylvania
Denise W.
1/5

As a third party vendor for this company, this was the worst facility I have been to. The yard jockey was nice, but the shop manager and the night supervisor weren't accommodating at all. The truck we were driving was low on antifreeze and fuel yet as an FedEx vendor we were advised that we are only provided a safe haven to park and nothing more. The gas station nearby had no antifreeze either. Hope to never have to utilize this facility again.

FedEx Freight - Pocono Summit, Pennsylvania
Tim K.
5/5

Top notch professionals doing excellent work. Helpful lady at the gate. Quick service on the dock. Thank you for being here when I need you.

FedEx Freight - Pocono Summit, Pennsylvania
Marc S.
1/5

Constant problems delivering freight. Orders dont show up on time. Customer service gives you the run around. One of the drivers hit a parked car in our parking lot. Too many problems keep adding up. Getting close to losing a good customer. They don't seem to care too much

FedEx Freight - Pocono Summit, Pennsylvania
Greater P.
2/5

Been waiting for a shipment since mid November, when tracking kept telling me that shipment arriving 5 December 2018, well that came and went, to find out my package has been sitting at FEDX Pocono Summit PA since 29 November 2018. When I finally got someone they kept telling me it needed to be delivered by tractor tailor and they aren't allowed up our street, I told the person it's only a light fixture and why it can't be delivered to me by straight truck, the person finally admitted that they had some but couldn't deliver my item until next week, that's right about one month waiting for a FEDX shipment, was always happy with FEDX and they were always my go to shipper, but after this I need to reconsider.

FedEx Freight - Pocono Summit, Pennsylvania
Isabella K.
4/5

Nice people in the dispatch office. Stayed overnight while they unloaded this morning. It was empty before the time quoted me. Lot was pretty well cleaned of snow.

FedEx Freight - Pocono Summit, Pennsylvania
Cortnee’s C.
1/5

Our company placed a stock order Thursday, August 8 2024 and selected shipping through Fed EX. We were supposed to receive our order Tuesday, August 13 2024, however it was delayed a day due to weather which was understandable, but on Wednesday August 14 2024 which is when our order's expected delivery date was as of Tuesday night, FED EX decided I need an appointment for them to deliver my order. When I called to tell them no such delivery request was made and appointments were not necessary because we are a business and are open 6 days a week, they told me they did that because they couldn't fit my order on their truck. After voicing our displeasure and requesting the order be delivered we were told if we wanted it on time we would have to drive to their warehouse and pick up our own order. As a result we have contacted our supplier and informed them that following this delivery, they are no longer permitted to ship our orders with Fed EX anymore, RL Carriers will now be our supplier's shipping option to us.

FedEx Freight - Pocono Summit, Pennsylvania
Lorna M.
1/5

We have never had a problem until the past 2 months. Trucks have delivered but have destroyed our driveway. One truck (Amazon) hit a side rock, it tore the tire and we had a truck stuck on our driveway for 3 hours. Another truck hit rocks that are protecting our well pump. We put a sign, no trucks past this point. Only FEDEX deliveries now leave our packages (when they’re the right recipient) at the BASE of our driveway where anyone can help themselves. These are not heavy packages and as elderly people, we cannot go up and down the driveway with a package. We had to ask for help from a neighbor. I have called and complained and it seems nothing is being done. So I will resort to this post. the sign says no delivery trucks beyond the sign but it does not say no deliveries. I know you have weight standards for delivery people and they should be perfectly capable of doing this correctly. UPDATE: July 1 delivery left at base of driveway AGAIN! Complaint made to headquarters.

FedEx Freight - Pocono Summit, Pennsylvania
Satpreet S.
1/5

My appointment 7:30pm and i am come 5:00pm and check out 12:30am overall 8 hours

FedEx Freight - Pocono Summit, Pennsylvania
Denise W.
1/5

As a third party vendor for this company, this was the worst facility I have been to. The yard jockey was nice, but the shop manager and the night supervisor weren't accommodating at all. The truck we were driving was low on antifreeze and fuel yet as an FedEx vendor we were advised that we are only provided a safe haven to park and nothing more. The gas station nearby had no antifreeze either. Hope to never have to utilize this facility again.

Category: Pennsylvania

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