El Camino YMCA - Mountain View, California

Address: 2400 Grant Rd, Mountain View, CA 94040.
Phone: 6509699622.
Website: ymcasv.org.
Specialties: Non-profit organization, Child care agency, Gym, Swimming instructor, Youth center, Youth organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 256 reviews on Google My Business.
Average opinion: 4.6/5.

Location of El Camino YMCA

El Camino YMCA is a highly useful non-profit organization located at Address: 2400 Grant Rd, Mountain View, CA 94040. They can be reached at Phone: 6509699622. and their website is Website: ymcasv.org..

This organization specializes in child care, operating as a child care agency, gym, swimming instructor, youth center, and youth organization. They have a wheelchair accessible entrance and parking lot, making them accessible to all. El Camino YMCA has received rave reviews, with a total of 256 reviews on Google My Business and an impressive average rating of 4.6/5.

El Camino YMCA has a wide range of features that make it an excellent choice for those seeking a community-focused organization. They offer a variety of programs and services for both children and adults, including fitness classes, after-school care, and youth sports leagues. Their experienced and dedicated staff are committed to providing a safe, nurturing, and inclusive environment for all members.

Their location in Mountain View, CA is easily accessible and convenient for those living in the area. The organization's website provides detailed information about their programs, hours of operation, and membership options. Visitors can also find information about upcoming events and special promotions.

Reviews of El Camino YMCA

El Camino YMCA - Mountain View, California
Yan Shen
1/5

I've been a loyal YMCA member for the past 10 years, and I've always appreciated the sense of community and friendship that I've experienced with your staff.

However, I had a very disappointing experience today that I feel compelled to share. I brought my kids to the swimming pool, expecting to enjoy the last 30 minutes of swim time as the YMCA app indicated the pool would close at 5:30 PM. We arrived at around 4:57 PM, only to be stopped by the Aquatics Director, who informed me the pool was closing at 5:00 PM without offering any clear reason. I was given the option to either leave or swim for the remaining 3 minutes, which felt dismissive and lacked empathy.

As a working mom with three kids, time for relaxation is precious, and I plan my schedule based on the information provided. It was incredibly frustrating that the app wasn't updated with the correct closing time, and there seemed to be no effort made to explain the situation or show understanding.

I truly believe that for an organization as community-focused as the YMCA, delivering a quality customer experience is essential. If staffing shortages or schedule changes occur, I would strongly recommend updating the app and ensuring the front desk staff is informed to communicate with members ahead of time. This would help prevent confusion and frustration, and ensure a more professional service.

I hope this feedback is taken constructively and helps improve the communication and experience for loyal members like myself in the future.

El Camino YMCA - Mountain View, California
H S
5/5

Best classes in terms of variety and instructors. Pilates, yoga, strength training, aqua aerobics, the Y has it all. Beautiful Cuesta Park at it’s doorstep allows for a nice pre- or post-workout walk surrounded by redwoods. Simply perfect! ?

El Camino YMCA - Mountain View, California
Berenise Huitron
5/5

My health has improved a lot ever since I am going to YMCA, it's a perfect place to relax and to enjoy your exercise.

El Camino YMCA - Mountain View, California
Qiang Li
5/5

YMCA organizes great community programs and shares its facility with the community at large. YMCA provides great fitness equipments and programs.

El Camino YMCA - Mountain View, California
Mark Scheiman
5/5

About 7 months ago I joined this YMCA, and I have been back almost every day since. I love this place. I love their classes. I love their staff. Done deal.

El Camino YMCA - Mountain View, California
M Dickerson
5/5

The YMCA has a wide variety of group exercise classes that don’t require pre-registration. I like the flexibility to try out different classes without having to commit. The YMCA is of tremendous benefit to the community and that is why I make a donation every year.

El Camino YMCA - Mountain View, California
b c
5/5

I have recommended the Y @ El Camino (Grant Road) to all of my friends. There is a sense of community and welcoming.

El Camino YMCA - Mountain View, California
Brie Linkenhoker
5/5

We are huge fans of the Y's basketball program for kids. They have fantastic youth basketball skills development and coaching. I've watched our daughter try out a number of different sports programs, and none compare in terms how the coaches interact with the kids. The Y program is really developmentally appropriate, focusing on things like paying attention, helping kids get to know one another, understanding the rules, etc. in addition to skills development. My daughter loves her basketball days at the Y, and I'm excited to sign her up for her second session. We are very grateful to the coaches and basketball program director for making such a great program available at a reasonable cost! (And an added benefit is that I get to work out for an hour while she plays basketball, and then we can play ping pong together afterwards. All around great experience!)

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