AT&T Store - Hamburg, Pennsylvania

Discover the AT&T Store at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States

The AT&T Store located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, is a premier destination for all your wireless needs. As a leading telecommunications service provider, this store offers a wide range of services and products that cater to the diverse needs of its customers.

Main Services

• Cell phone store: Explore the latest iPhones, Samsung Galaxy Series, and other top brands to find the perfect device for you.
• Cell phone accessory store: Get the latest accessories, including cases, screen protectors, and chargers, to enhance your mobile experience.
• Telecommunications service provider: Stay connected with our reliable wireless plans, including Bring Your Own Device (BYOD) options, upgrade plans, and pay-as-you-go services.
• Pay Your Bill: Conveniently pay your bills online, by phone, or in-store to avoid late fees and penalties.
• Get Support: Our expert technicians are available to assist you with any technical issues, device activation, or account-related queries.
• myAT&T app: Download our mobile app to manage your account, check your balance, and access exclusive offers and discounts.
• Upgrade: Upgrade your device or plan to stay ahead of the curve with the latest technology and features.
• Bring Your Own Device (BYOD): Bring your own device and enjoy our competitive plans and pricing.

Location and Access

The AT&T Store is conveniently located at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, within the Tilden Ridge Shopping Center. The store is easily accessible by car, with a designated parking area available for customers. The store's entrance is wheelchair-accessible, ensuring that all customers can easily enter and exit the premises.

The store is open from 10:00 AM to 9:00 PM, Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays. Customers can also visit the store on holidays, subject to store hours.

Featured Characteristics

* In-store pick-up: Pick up your online orders in-store, saving time and hassle.
* In-store shopping: Browse our wide range of devices, accessories, and plans in-store.
* On-site services: Enjoy our expert technicians and customer support in-store.
* Delivery: Get your devices and accessories delivered right to your doorstep.
* Wheelchair-accessible car park: Park your vehicle safely and easily, with wheelchair-accessible parking spaces available.
* Wheelchair-accessible entrance: Enter the store with ease, with wheelchair-accessible entrance doors.
* Wi-Fi: Stay connected with our free Wi-Fi, available throughout the store.
* NFC mobile payments: Make payments easily and securely using your mobile device.

Practical Information

* Phone: 484-660-3629
* Website: att.com
* Address: 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States
* Hours: Monday - Saturday, 10:00 AM - 9:00 PM, Sunday, 11:00 AM - 6:00 PM

Customer Reviews and Feedback

This company has 197 reviews on Google My Business, with an average rating of 4.3/5. Customers have praised the store's friendly and knowledgeable staff, as well as its wide range of products and services. Some customers have mentioned that the store's hours of operation are limited, but overall, the store has received overwhelmingly positive feedback.

* "I recently visited the AT&T Store at 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States, and was impressed by the friendly and knowledgeable staff. They helped me find the perfect device for my needs and answered all my questions." - 5/5 stars
* "I love shopping at the AT&T Store in Hamburg. The store is always well-stocked with the latest devices and accessories, and the staff is always happy to help." - 5/5 stars
* "I had a great experience at the AT&T Store. The store was easy to navigate, and the staff was very helpful. I would definitely recommend this store to anyone looking for a new phone or plan." - 4/5 stars

👍 Reviews of AT&T Store

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Jefferson L.

1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

Eric K.

1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

Davian H.

5/5

I went in to pick up my new phone yesterday. What should have been an easy transfer ended up being a difficult ordeal with several calls to tech support. Three hours later I left with my new phone and no issues. Isaac was a rockstar through the whole process. He was there by himself so while he was helping me with my issues he was also dealing with other customers coming through with their own questions, concerns or purchases. He never once seemed to get upset or frustrated. He never seemed like he would rather be closing up for the night rather than dealing with customers even though we were there past closing. Being in the customer service industry myself I know how hard it is to find a truly dedicated employee like Isaac. I hope that this is known and appreciated by his superior.

Haley G.

1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

Andrew W.

5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me!
They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

T B.

5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

nancy B.

1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

Jenna M.

5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.