Art Glass Studio - Livermore, California

Sarah Middleton

If I could give this shop owner zero stars, I would. And judging from the other reviews, I am not alone. I booked a Groupon for a glass class at this location for my sister's birthday. We were really looking forward to it. I tried to book the class online but was having some difficulties so I sent an email to the owner. I heard nothing for 3 weeks and followed up. I received a text telling me to book online through the Groupon option. When i tried to do this, the next available class wasn't until mid Feb so I asked the owner if there was a sooner option. She told me to book through the calendar in which i told her i could not do that without having to pay. After some back and forth I asked her if we could get on a call as I wasn't sure she was understanding the problem I was having. She proceeded to tell me she understood everything just fine. After more back and forth and more confusion, i called her. I have never in my life been treated the way this woman treated me. A complete stranger. She answered with "WHAT".. not even a hello. I then reiterated the issue i was having, and she starts yelling curse words and walks away from the phone. I hear her screaming in the distance. 5 mins later she comes back and tells me that I was correct in having to book through the Groupon tab and no classes would be available until mid Feb. No apology, nothing. Same unbelievable rudeness like I have never experienced in my life. I told her this was a very uncomfortable experience for me and we would no longer be booking this class. She then harassed me with more text messages about how it was a bad experience for her as well. Which is crazy because I was extremely nice to this woman throughout the entire exchange. I have never experienced such a rude and toxic business owner in my life. I hope no one has to experience what I went through. Hopefully Groupon gives me my money back but honestly I don't even care at this point. I would literally pay to never go here. I hope this woman, named Roberta, thinks really hard about what she did today. And I hope everyone thinks twice before booking a class here.

Tyler Middleton

My wife and I purchased a sun catcher making class. We had issues with their calendar and texted for assistance. The texts couldn’t clarify the situation so we called the number. The lady who answered didn’t say hello but immediately said “what do you want!?” (Extremely rude). After explaining our issue she put down the phone and we heard a ton of cursing about our issue and yelling. I have never seen a more unprofessional business in any capacity.

I will be reporting this business to group on, Google reviews, yelp, and the better business bureau. The lady we spoke to needs to be fired.

Cecy Cano

Roberta is an amazing artist! I went to the Studio for a Groupon Class and ended up signing for stained glass classes. Over the months I'd learn other techniques with her. She is so helpful and a very nice lady.

Athena V.

I wanted to try something new so I did a mosaic. Roberta was very helpful and her relaxed demeanor made it easy to be creative. I’m so glad I tried it. Love the way my art piece came out.

Sam K.

Went with my girlfriend and took the sunflower stained glass class for her birthday, we had a blast! Very beginner friendly, they precut the pieces for the sunflower for us so we just had to apply the copper wire & solder it together. The whole process took about 3 hours and was $85 per person which is honestly a really good rate considering a lot of places don't have one day activities for stained glass. Definitely recommend for an artist date or if you want to try a new craft!

Robin Bregante

My sons sweet bear was a little broken..Roberta fixed him up! I’m so impressed with the quality of her work! Thank you from the bottom of my heart!❤️

Gail Willman

Roberta and her daughter are just awesome individuals who give you space and time for creativity and also have wonderful suggestions to offer while doing your artwork love the mosaic and glass fusion projects/ nightlights.
I have been there twice with friends visiting from Texas and I look forward to going again with either self and others. Love love love this place!

Kristine Foscalina

I am more than pleased with my experiences here. I have taken a mosaic class and I am currently enrolled in the beginner stained glass, Roberta is very knowledgeable and welcoming. The environment is clean, organized, and comfortable. If you are looking to learn glass art you have just found the right place! Enjoy!!